How long does framing usually take?
Lead times depend on the frame profile, glazing choice and whether your piece needs mounting, stretching or repair work. Simple ready-made frame advice can often be handled quickly, while custom framing with conservation boards or special glazing takes longer. For most standard jobs, allow a few working days, but larger orders, multiple pieces or intricate mounting can take longer, especially near month-end or after a busy exhibition opening.
If you are working to a deadline, tell us up front through the enquiry form on our contact page. We can then advise what is realistic for your schedule and whether collection or delivery will suit you best. During load-shedding periods, some production steps may shift slightly, so it helps to plan ahead.
- Simple framing: usually the quickest turnaround
- Canvas stretching and mirror framing: allow extra time for measuring and finishing
- Bulk orders for galleries or offices: plan a longer lead time
- Urgent jobs: ask before bringing the work in, so we can check capacity
What sizes should I bring for custom framing?
Bring the artwork itself if possible, not only the measurement from the wall or the room. A photograph, certificate or print may need a small border or mount, and that changes the finished size. If the piece is already on canvas, wrapped or mounted, bring it as it is so we can measure the exact external dimensions.
If you are framing a poster, print or photo, measure the visible image area and note whether you want a mount around it. For artwork with odd edges, torn paper or old backing boards, our team will assess the piece and advise on the best fit. For clients in Johannesburg, Pretoria, Midrand, Sandton, Rosebank, Cape Town and Durban, we can also discuss collection and delivery where practical.
- Bring the original item, if you can
- Measure the artwork, not just the frame opening you imagine
- Tell us whether it will hang in a home, office or gallery
- Note any existing damage, wrinkles or warped boards
Which glazing option should I choose?
Glazing protects the artwork and changes how it looks on the wall. For most paper-based work, standard glass is suitable when the piece will hang away from direct sunlight. If the artwork will be in a bright room, near a window, or in a coastal area where humidity is higher, a better glazing option may be worth it. We also guide clients on glare, cleaning and safety, especially for larger pieces or public spaces.
The right choice depends on where the frame will hang, what the item is made of, and how often it will be moved. For mirrors, framed jerseys, certificates and photographs, we will explain the trade-offs between clarity, weight and protection so you can make a practical choice.
- Standard glass for everyday framing
- Reduced-glare glazing for bright rooms and galleries
- Lighter options for larger frames and installations
- Safety considerations for homes with children or busy public areas
Can you repair an old frame or reframe a damaged piece?
Yes, in many cases we can repair, reframe or rehouse artwork that has seen better days. Common jobs include replacing broken glass, fixing loose corners, refreshing worn backing, and moving an artwork into a new frame that suits the room better. We also handle reframing after a move, after water damage, or when a piece needs a cleaner finish for a gallery wall.
Bring the item in as soon as possible if it has been exposed to moisture, mould or dust. In Johannesburg and along the coast, humidity can affect paper and timber, so early assessment helps prevent further damage. If the original frame has sentimental value, we will tell you whether it can be reused or whether a new frame will protect the item better.
- Broken glass can often be replaced
- Loose joins and worn backing can be corrected
- Old artwork can often be reframed without changing the piece itself
- Damage from damp or pests should be checked quickly
What happens when I collect my order or request delivery?
Before collection, we check the finish, fittings and hanging hardware so the frame is ready for the wall. When you collect from the Parkhurst studio, please bring enough space in your vehicle for the finished item, especially for larger pieces, mirrors or stretched canvases. If you need delivery, tell us the address and access details through the enquiry form so we can advise on the best arrangement.
For installations, galleries and office walls, we can also help plan hanging positions and spacing. This matters when you need several frames lined up evenly, or when the wall surface is uneven. For top-floor apartments, narrow stairwells and basement parking, give us those details early so there are no surprises on the day.
- Check vehicle space before collection
- Keep the frame upright and protected with blankets or cardboard
- Tell us about stairs, lifts and parking if delivery is needed
- For multiple frames, ask about grouping the order for one trip
How should I care for a framed piece after it leaves the studio?
Keep framed work out of direct sun where possible, and avoid placing it above a fireplace, stove or in a steamy bathroom. Dust the frame lightly with a dry cloth and use a soft cleaner only on suitable glazing, never on the mount or paper surface. If the frame is large, check the hanging points from time to time, especially after a house move or wall repair.
For coastal areas and rooms with air-conditioning, inspect the back of the frame every so often for signs of moisture or movement. If the piece starts to bow, the glass fogs up, or the mount shifts, bring it back for a check. A small adjustment now can save the artwork later.
- Wipe the frame gently, do not soak it
- Avoid direct heat and strong sun
- Check hooks, wire and fittings after moving the piece
- Return the artwork if you notice warping, fogging or lifting
